R&R Policy

Return and Refund Policy

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Thank you for shopping at Regal Art and Export. We value your trust and are committed to providing you with high-quality products and excellent customer service. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

Returns

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1. Eligibility: You may be eligible for a return if your item meets the following criteria:

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1.1. The item is in its original condition, unused, and in the same packaging as when you received it.

1.2. Your request for a return is initiated within [number of days] days from the date of delivery.

2. Initiating a Return:

2.1. To initiate a return, please contact our customer support team by calling +91-9214601129 or emailing us at regalhandicraft@gmail.com. Please provide your order number and a detailed explanation of the reason for your return.

3. Refunds

3.1. Once your return is received and inspected, we will notify you regarding the status of your refund.

3.2. If your return is approved, we will initiate a refund to your original payment method. You can expect to receive the credit within a certain number of days, depending on your card issuer's policies.

4. Shipping Costs

4.1. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

4.2. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact us immediately. We will assess the issue and provide instructions on how to proceed with a return or exchange.

6. Contact Us

6.1. If you have any questions about our Return and Refund Policy, please feel free to contact us using the following information:

• Phone: +91-9214601129

• Email: regalhandicraft@gmail.com

At Regal Art and Export, we are committed to ensuring your satisfaction with our products. We appreciate your business and will do our best to assist you with any return or refund requests promptly and fairly. Your trust in us is paramount, and we look forward to serving you again in the future.